Effective Date: 03.02.2025
Introduction
Secwell L.L.C-FZ ("Secwell", "we", "us", "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and disclose your personal information when providing cybersecurity services, including through our website and related services.
Scope
This policy applies to Secwell L.L.C-FZ (Formation Number: 2307658) and its affiliates. It covers our websites (https://sec-well.com and its subdomains) and services, including customer support, security monitoring, and partner integrations. This policy does not apply to third-party websites or services linked from our platform.
For our Data processing addendum (DPA), please contact privacy@sec-well.com.
Compliance with global privacy laws
We comply with applicable global privacy laws, including:
— UAE Data protection laws
— EU General data protection regulation (GDPR)
— UK data protection Act 2018
— California consumer privacy act (CCPA)
— Other applicable regional and industry-specific privacy regulations
Secwell’s privacy principles
We are committed to the following privacy principles:
— Transparency: our privacy policies are clear and accessible.
— Data minimization: we only collect necessary personal data.
— Security: we protect data with industry-leading security measures.
— No Data selling: we do not sell or trade personal information.
Definition of Personal Information
“Personal information” (or “personal data”) refers to any information that identifies or can be used to identify an individual, as defined by applicable privacy laws. This includes:
— Identity information: Nname, nationality, job title, employer details.
— Contact information: Email address, phone number, mailing address.
— Technical information: IP addresses, device identifiers, browser details, and geolocation.
— Service usage information: logs related to interactions with Secwell’s cybersecurity solutions.
We do not intentionally collect sensitive personal data (e.g., health, racial origin, political opinions, or religious beliefs). We also do not knowingly collect data from individuals under 18.
How we use your personal information
We use collected data for the following purposes:
— To authenticate and verify your identity when accessing Secwell services.
— To communicate with you regarding inquiries, support, or service updates.
— To provide cybersecurity protection against threats and malicious activities.
— To improve our services by analyzing usage trends and security risks.
— To fulfill legal and compliance obligations under applicable laws.
How we collect personal information
We collect personal information through:
— Direct interactions (e.g., service registration, customer inquiries, contract agreements).
— Automated technologies (e.g., cookies, analytics tools, security logs).
— Third-party sources (e.g., business partners, open data sources, professional networking platforms).
How & why we share personal information
We may share personal data with:
— Affiliates and subsidiaries for operational and compliance purposes.
— Third-party service providers (e.g., cloud providers, security analysis firms) under strict data protection agreements.
— Regulatory authorities or law enforcement if required by law.
We do not sell personal information and only share data necessary for operational purposes.
International data transfers
Secwell operates globally and may transfer personal information to jurisdictions outside of the UAE, including the EU, UK, US, and Singapore. We ensure that all cross-border data transfers comply with legal requirements, including EU Standard Contractual Clauses (SCCs) where applicable.
Automated decision-making
Secwell may use automated tools to detect and prevent cybersecurity threats. These tools operate within compliance standards and do not engage in legal or high-risk decision-making processes. If you object to automated processing, you may request a manual review by contacting privacy@sec-well.com.
Direct marketing
We may send direct marketing communications related to Secwell’s services. You can opt out of these communications at any time using the "unsubscribe" link in emails or by contacting us directly.
Data security measures
We implement strong technical and organizational security measures to:
— Prevent unauthorized access or disclosure of personal data.
— Use encryption and access control mechanisms.
— Regularly review and update our cybersecurity protocols.
Cookies & online trackers
Secwell uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
Retention of your personal information
We retain personal data as long as necessary for service provision, legal compliance, and legitimate business interests. When no longer needed, data is securely deleted.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
— Right to access: request details of the data we hold about you.
— Right to rectification: request corrections to inaccurate information.
— Right to erasure: request deletion of your data in certain cases.
— Right to restriction of processing: limit how we process your data.
— Right to object: object to processing, including direct marketing.
— Right to data portability: receive your data in a structured format.
— Right to withdraw consent: withdraw consent where processing is based on consent.
— Right to lodge a complaint: file a complaint with a data protection authority.
To exercise your rights, contact us at privacy@sec-well.com.
California & U.S. State privacy laws
For California residents, we comply with CCPA regulations, including the right to request:
— Categories of personal data collected.
— Deletion of personal data under applicable conditions.
— Opt-out of personal data sale (Secwell does not sell personal data).
GDPR Compliance (EU/UK Residents)
For EU/UK users, Secwell follows GDPR guidelines as a data controller and processor.
We process personal data under legal bases such as consent, contractual necessity, and legitimate interest.
Contact information
If you have any privacy-related questions or requests, please contact us at:
Email: privacy@sec-well.com
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Tel: +971 58 554 50 70
Changes to this privacy policy
We may update this privacy policy periodically. Any significant changes will be communicated via our website or direct notifications.
By continuing to use Secwell’s services, you agree to this privacy policy.
Introduction
Secwell L.L.C-FZ ("Secwell", "we", "us", "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and disclose your personal information when providing cybersecurity services, including through our website and related services.
Scope
This policy applies to Secwell L.L.C-FZ (Formation Number: 2307658) and its affiliates. It covers our websites (https://sec-well.com and its subdomains) and services, including customer support, security monitoring, and partner integrations. This policy does not apply to third-party websites or services linked from our platform.
For our Data processing addendum (DPA), please contact privacy@sec-well.com.
Compliance with global privacy laws
We comply with applicable global privacy laws, including:
— UAE Data protection laws
— EU General data protection regulation (GDPR)
— UK data protection Act 2018
— California consumer privacy act (CCPA)
— Other applicable regional and industry-specific privacy regulations
Secwell’s privacy principles
We are committed to the following privacy principles:
— Transparency: our privacy policies are clear and accessible.
— Data minimization: we only collect necessary personal data.
— Security: we protect data with industry-leading security measures.
— No Data selling: we do not sell or trade personal information.
Definition of Personal Information
“Personal information” (or “personal data”) refers to any information that identifies or can be used to identify an individual, as defined by applicable privacy laws. This includes:
— Identity information: Nname, nationality, job title, employer details.
— Contact information: Email address, phone number, mailing address.
— Technical information: IP addresses, device identifiers, browser details, and geolocation.
— Service usage information: logs related to interactions with Secwell’s cybersecurity solutions.
We do not intentionally collect sensitive personal data (e.g., health, racial origin, political opinions, or religious beliefs). We also do not knowingly collect data from individuals under 18.
How we use your personal information
We use collected data for the following purposes:
— To authenticate and verify your identity when accessing Secwell services.
— To communicate with you regarding inquiries, support, or service updates.
— To provide cybersecurity protection against threats and malicious activities.
— To improve our services by analyzing usage trends and security risks.
— To fulfill legal and compliance obligations under applicable laws.
How we collect personal information
We collect personal information through:
— Direct interactions (e.g., service registration, customer inquiries, contract agreements).
— Automated technologies (e.g., cookies, analytics tools, security logs).
— Third-party sources (e.g., business partners, open data sources, professional networking platforms).
How & why we share personal information
We may share personal data with:
— Affiliates and subsidiaries for operational and compliance purposes.
— Third-party service providers (e.g., cloud providers, security analysis firms) under strict data protection agreements.
— Regulatory authorities or law enforcement if required by law.
We do not sell personal information and only share data necessary for operational purposes.
International data transfers
Secwell operates globally and may transfer personal information to jurisdictions outside of the UAE, including the EU, UK, US, and Singapore. We ensure that all cross-border data transfers comply with legal requirements, including EU Standard Contractual Clauses (SCCs) where applicable.
Automated decision-making
Secwell may use automated tools to detect and prevent cybersecurity threats. These tools operate within compliance standards and do not engage in legal or high-risk decision-making processes. If you object to automated processing, you may request a manual review by contacting privacy@sec-well.com.
Direct marketing
We may send direct marketing communications related to Secwell’s services. You can opt out of these communications at any time using the "unsubscribe" link in emails or by contacting us directly.
Data security measures
We implement strong technical and organizational security measures to:
— Prevent unauthorized access or disclosure of personal data.
— Use encryption and access control mechanisms.
— Regularly review and update our cybersecurity protocols.
Cookies & online trackers
Secwell uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
Retention of your personal information
We retain personal data as long as necessary for service provision, legal compliance, and legitimate business interests. When no longer needed, data is securely deleted.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
— Right to access: request details of the data we hold about you.
— Right to rectification: request corrections to inaccurate information.
— Right to erasure: request deletion of your data in certain cases.
— Right to restriction of processing: limit how we process your data.
— Right to object: object to processing, including direct marketing.
— Right to data portability: receive your data in a structured format.
— Right to withdraw consent: withdraw consent where processing is based on consent.
— Right to lodge a complaint: file a complaint with a data protection authority.
To exercise your rights, contact us at privacy@sec-well.com.
California & U.S. State privacy laws
For California residents, we comply with CCPA regulations, including the right to request:
— Categories of personal data collected.
— Deletion of personal data under applicable conditions.
— Opt-out of personal data sale (Secwell does not sell personal data).
GDPR Compliance (EU/UK Residents)
For EU/UK users, Secwell follows GDPR guidelines as a data controller and processor.
We process personal data under legal bases such as consent, contractual necessity, and legitimate interest.
Contact information
If you have any privacy-related questions or requests, please contact us at:
Email: privacy@sec-well.com
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Tel: +971 58 554 50 70
Changes to this privacy policy
We may update this privacy policy periodically. Any significant changes will be communicated via our website or direct notifications.
By continuing to use Secwell’s services, you agree to this privacy policy.
Sec Well Privacy policy
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