Sec Well Data Collection Notice
Secwell Data Collection Notice Effective Date: 03.02.2025

Introduction

Secwell L.L.C-FZ ("Secwell", "we", "us", "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and store personal data. This Data Collection Notice explains what personal data we collect, why we collect it, and how we process it when you interact with our cybersecurity services and website (https://sec-well.com).


Who We Are

Secwell L.L.C-FZ
Formation Number: 2307658
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Email: privacy@sec-well.com
Phone: +971 58 554 50 70


What Personal Data We Collect

We collect personal data directly from you, automatically through website interactions, and from third-party sources where permitted by law. The types of personal data we collect include:


CategoryExamples

Identity Information
— Name, company name, job title, nationality

Contact Information
— Email, phone number, mailing address

Technical Data
— IP address, browser type, operating system, device identifiers

Service Usage Data
— Interaction logs, security event logs, network traffic details

Marketing Preferences
— Subscription choices, communication preferences

We do not intentionally collect or process sensitive personal data (e.g., health, religious beliefs, biometric data) unless explicitly required for compliance purposes.


How We Use Your Personal Data

We process personal data for the following purposes:

Service Provision — to authenticate and manage user access to our cybersecurity solutions.

Security and Fraud Prevention — to detect, prevent, and respond to cyber threats.

Customer Support — to respond to inquiries and provide technical assistance.

Marketing and Communication — to send product updates, newsletters, and promotional offers (with opt-out options available).

Legal and Compliance Obligations — to meet regulatory requirements and cooperate with law enforcement when necessary.


How We Collect Personal Data

We collect personal data through:

1. Direct interactions: When you register, contact us, or use our services.

2. Automated data collection: When you visit our website, interact with our services, or use cookies and tracking technologies.

3. Third-party sources: Business partners, public records, and security threat intelligence providers.


Sharing and Transfers of Personal Data

We may share personal data with:

Affiliates and subsidiaries to provide integrated services.

Service providers (e.g., cloud hosting, security monitoring) under strict data protection agreements.

Regulatory authorities when required by law.

Business partners for collaborative services, subject to consent or legal justification.

Secwell does not sell personal data.


International Data Transfers

Secwell operates globally and may transfer personal data to countries outside the UAE, including the EU, UK, US, and Singapore. We ensure compliance with applicable data transfer regulations such as EU Standard Contractual Clauses (SCCs) and other legal safeguards.


Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access — request a copy of your personal data.

Correction — request rectification of incorrect or incomplete data.

Deletion — request data erasure under certain conditions.

Objection — object to direct marketing or certain processing activities.

Restriction — request limitation of processing in specific cases.

Portability — request transfer of your data to another service provider.

Withdraw Consent — revoke previously given consent for data processing.

To exercise your rights, contact us at privacy@sec-well.com.


Data Retention

We retain personal data only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. When no longer required, personal data is securely deleted or anonymized.

Security Measures

We implement strong security controls, including:

Encryption of sensitive data.

Access controls and authentication mechanisms.

Regular security audits and risk assessments.


Cookies and Online Tracking

Secwell uses cookies to improve user experience, analyze traffic, and enhance security. You can manage cookie preferences through your browser settings.


Updates to This Notice

We may update this Data Collection Notice periodically to reflect changes in regulations or business practices. Updates will be posted on our website with the "Effective Date" noted above.


Contact Us

For any questions regarding this Data Collection Notice, please contact:

Email: privacy@sec-well.com
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Phone: +971 58 554 50 70

By continuing to use Secwell’s services, you acknowledge and agree to this Data Collection Notice.
Data Collection Notice